This is one of the barriers obstructing telehealth adoption in Maryland. Finding telehealth providers should be easier than it is.

Some efforts around the country to create telehealth provider directories have struggled to create and then maintain robust lists with up-to-date, current information. Private insurers must maintain records of providers who join their plans’ networks, however, whether any of them identify a provider’s telehealth practice specifically is unknown. A few years ago, when the Maryland Insurance Administration was revamping its regulations about the adequacy of health insurance plan networks, there were requests that insurers be required to develop and maintain a telehealth provider list for each plan’s network. That didn’t happen.

For now, asking around and word of mouth remain the best options.